Terms and Conditions
1. Company Information
Earth Glow is a brand owned and operated by Mystiq Soil Pvt Ltd, registered in India. Throughout these Terms & Conditions, “Company”, “we”, “our”, and “us” refer to Mystiq Soil Pvt Ltd; “you” and “your” refer to users of www.mystiqsoil.com.
2. Acceptance of Terms
By using our website and purchasing our products, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using this website.
3. Product Information & Restrictions
All products, including henna and multani mitti, are natural and chemical-free to the best of our knowledge.
Products are for external use only; not intended to diagnose, treat, cure, or prevent any disease.
Users are responsible for reading the product descriptions, ingredients, and usage instructions before purchase.
We recommend a patch test prior to full use. If irritation occurs, discontinue use and consult a medical professional.
Products are not recommended for individuals with known allergies to any ingredients.
4. Orders & Payment
Orders can be placed online via www.mystiqsoil.com.
Payment must be completed before dispatch; we accept [UPI/CARD].
We reserve the right to accept or reject any order, in whole or in part, at our discretion.
Pricing is subject to change without prior notice; applicable price is shown on the order date.
5. Shipping & Delivery
Products are shipped within 1-2 business days of order confirmation, subject to availability.
Delivery times may vary based on location and other factors beyond our control.
We are not liable for delays caused by courier partners, force majeure events, or incorrect customer information.
6. Returns, Refunds & Cancellations
Returns will be accepted only for products with a manufacturing defect or incorrect shipments.
Products must be unused, in original packaging, and returned within 2 days of delivery.
Refunds will be processed once the return is received and inspected.
Cancellation requests must be made before dispatch; after dispatch, cancellations are not possible.
7. Privacy & Security
All personal information collected during the ordering process is handled securely and used only for processing orders and customer communication.
We do not share personal information with third parties except as required for order fulfillment or by law.
8. Intellectual Property
All content, images, and branding on www.mystiqsoil.com are protected and owned by Mystiq Soil Pvt Ltd.
Unauthorized use, copying, or republishing is prohibited.
9. Liability Disclaimer
Earth Glow products are formulated to be safe for general use. However, individual results may vary.
Mystiq Soil Pvt Ltd is not liable for any adverse reaction, loss, or damage resulting from product use. Please consult your healthcare provider if you have any concerns.
Our maximum liability is limited to the value of the product purchased.
10. Amendments
These Terms & Conditions may be updated at any time without prior notice. Users are advised to review periodically for changes.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to jurisdiction in Bengaluru courts.
12. Contact
For questions or concerns, contact us at info@mystiqsoil.com